The Comprehensive Guide to Hiring a Domestic Helper in Singapore
Hiring a domestic helper in Singapore is a big decision. This guide walks you through each step so you know what to expect and how to stay compliant with MOM (Ministry of Manpower) rules.
1. Understanding Employer Eligibility
Before you start, make sure you meet MOM’s basic requirements to hire a helper. Typically, you must:
- Be at least 21 years old
- Be financially able to pay your helper’s salary and related costs
- Not be an undischarged bankrupt
MOM may also review your household income and past hiring record. If you’re a first-time employer, you may be required to attend the Employer Orientation Programme (EOP).
2. Identifying Your Household Needs
Clarifying your needs early helps you choose the right helper and avoid misunderstandings later. Ask yourself:
- Who needs care? (infant, children, elderly, pets)
- What are the main daily tasks? (cooking, cleaning, caregiving, errands)
- Do you need specific skills? (infant care, elderly handling, simple cooking vs. full meals)
- Do you require certain languages or experience with Singapore households?
Write down your priorities. This becomes your ‘job scope’ when you speak with the agency or candidate.
3. Choosing the Right Type of Helper
In Singapore, helpers differ by experience and background. Common options include:
- Fresh helpers – New to Singapore, usually lower salary but need more guidance and training.
- Transfer helpers – Already working in Singapore and looking for a new employer; they often adapt faster.
- Ex-Singapore helpers – Previously worked here, familiar with local culture and expectations.
You can also choose by nationality (e.g. Indonesian, Filipino, Myanmar), depending on language, culture and food preferences in your home.
4. The Process of Hiring a Domestic Helper in Singapore
A typical hiring journey looks like this:
- Consultation with the agency – Share your household needs, budget and preferences.
- Shortlisting candidates – Review biodata, experience, languages and references.
- Interviews – Conduct in-person or video interviews to assess attitude, communication and fit.
- Selection & job offer – Confirm salary, rest days, duties and expectations clearly.
- Paperwork & application – The agency submits the Work Permit application and handles required documents.
- Approval & travel – Once approved, the helper can travel to Singapore or transfer from her current employer.
5. Work Permit and MOM Requirements
To stay compliant with MOM, employers must:
- Apply for and maintain a valid Work Permit for the helper
- Pay the monthly levy and any required security bond
- Provide acceptable accommodation, meals, and medical care
- Ensure at least one rest day per week (or compensate according to MOM rules)
- Send the helper for required medical examinations
Your agency will guide you through the forms and timelines, but the legal responsibility remains with you as the employer.
6. Preparing for Your Helper’s Arrival
A smooth start sets the tone for a long-term relationship. Before your helper arrives:
- Prepare a clean, safe sleeping area with basic necessities
- Write a simple daily schedule and list of duties
- Note down important house rules (privacy, visitors, phone use, etc.)
- Introduce her to family members, routines and nearby amenities
- Be ready to spend the first few weeks training and guiding her patiently
Clear communication and realistic expectations help your helper settle in and support your household well.